TERMS AND CONDITIONS OF SALE
Access to sales on the website www.shop.legnoarredo.com by Antonio Russo implies the acceptance, without reservation, of the following conditions:
Article 1 - Sales Portal
The sales office of the portal of Antonio Russo, owner of the Services, is based in Soleto, Via Cavour n ° 20; any communication concerning the Services can be sent, via e-mail, to the address: info@shop.legnoarredo.com.
Article 2 - Object
These General Conditions of Sale of Creations by Antonio Russo, define the rights and obligations of the parties in the sale of products by Antonio Russo, to the Members of the site www.shop.legnoarredo.com (hereinafter referred to as the "Site Internet").
By placing an order the Member declares to be at least 18 years of being a consumer pursuant to art. 3 of Legislative Decree 206/2005 (Consumer Code) and to be the holder or to have the availability of an e-mail address communicated to shop.legnoarredo.com. Each Member declares to have read and accept the rights and obligations that they obtain when placing the order. All orders are governed by these General Conditions.
Article 3 - Terminology
The set of sales services offered by Antonio Russo on its Internet Site are defined below as the "Services of shop.legnoarredo.com" or the "Services". The Services are addressed to all countries, with the exception of Russia and are offered in Italian and English.
Any natural person, legal adult and capable, who, having registered, and wishing to use the Services of shop.legnoarredo.com, meets the requirements of these general conditions will be referred to here as "Member".
Any product purchase made by a Member on the Website under the conditions set out in these General Terms will be hereinafter referred to as "Order".
Article 4 - Access and registration procedures
4.1. Access to the Services is possible upon registration through the Website
Article 5 - Procedure for carrying out the Order, price, invoicing
5.1. Members can place orders exclusively through the Website, by logging on to http://www.shop.legnoarredo.com;
5.2. The Member guarantees to be enabled to use the credit card for payment of the Order and that such means of payment allow access to sufficient funds to cover all costs resulting from the use of the Services.
5.3. By clicking on "Buy" during the purchase process and after having verified the content of the Order in its "Cart" and after having modified it, the Member declares to accept the present General Conditions in full and without reserve.
After confirming the contents of your Order, the Member will confirm the Order definitively by payment.
The Order will be considered final with the payment of the price and with the taking charge of the same by the supplier.
Shop.legnoarredo.com will systematically confirm by e-mail the order of each Member as well as its shipment.
5.4. The prices of the products are indicated in the corresponding product sheet.
The shipping costs of the Order will be indicated before its final confirmation.
Furthermore, once the Order is confirmed, prices and charges will remain visible in the "Your Account / History and Order Details" section of the Website.
5.5. Failure by the Member of the obligations assumed under these General Conditions and in particular those related to the payment of the price of the Order may result, depending on the seriousness of the violation, suspension of access to the Services or cancellation of the account with the consequent exclusion of the Member, without prejudice to the faculty of shop.legnoarredo.com to request the payment of interest and damages suffered. Consequently, shop.legnoarredo.com reserves the right to refuse Orders made by the Member against which the above measures have been taken.
Article 6 - Product conformity
6.1. The information indicated in each product sheet is inserted by shop.legnoarredo.com with the intent to make the description and / or photographic representation of the products on the Website as faithful as possible to the products and services themselves.
However, given the way digital products are presented on the Internet, it is possible that the Member's perception of the description or photographic representation of the products does not exactly match the product itself.
Malfunctions: the author Antonio Russo assumes no responsibility for the problems caused to the customer by the use of the site and the technologies used as they are not dependent on their own will, such as, by way of example:
a) errors, delays or impossibility in accessing the site by the customer during the execution of the sale procedure;
b) errors, delays or impossibility in receiving, by the customer, communications made by Shop.legnoarredo.com in relation to the sale of products.
6.2 In case of non-compliance of the product delivered, the Member can return it to the author Antonio Russo
The Member can ask the author Antonio Russo:
- the delivery of a quality product and an equivalent price consistent with the availability of stock;
- the reimbursement of the price of the product ordered within ten (10) days from the application made by the Member.
6.3. In any case, the provisions of this article do not have the effect of depriving the Member of his right of withdrawal as described in Article 8 of these General Conditions.
Article 7 - Availability of products
In case of total or partial unavailability of the product after the transmission of the Order, the Member will be informed by e-mail of the cancellation of the Order.
In case of unavailability of the product, the Member will have the right to request:
- the reimbursement of the price of the product ordered within thirty days from the request made by the Member.
- the delivery of a quality product and an equivalent price consistent with the availability of stock;
Article 8 - Right of withdrawal
8.1.Application scope
Without prejudice to the cases of exclusion indicated in the following paragraph, all products benefit from the "satisfied or reimbursed" clause which the Member may apply within ten working days after the date of delivery of the product in accordance with the provisions of Articles 64 and following of Legislative Decree 206/2005 (hereinafter the Consumer Code).
The right of withdrawal can not be exercised with reference to certain products indicated in art. 55 of the Consumer Code. The Consumer Code also provides that, unless otherwise agreed between the parties, the Member can not exercise the right of withdrawal in the case of supply of goods made to measure or clearly personalized.
The products for which the right of withdrawal can not be exercised will in any case be indicated to the Members during the sale phase on the relative product sheet.
8.2.Modalità
The Member must show his intention to exercise the right of withdrawal by sending an email to info@shop.legnoarredo.com or via registered letter with return receipt.
The right of withdrawal is exercised by returning the product to the address indicated by Shop.legnoarredo.com within ten working days from the date of delivery of the product.
The reimbursement to the Member will be made within thirty days from the receipt by Shop.legnoarredo.com of the communication of the withdrawal of the Member, provided that the product has been returned according to the procedures set out in art. 9.
The costs and risks associated with returning the product remain the responsibility of the Member.
The return of the products will be entitled to a refund of a sum corresponding to the purchase price of the product. The refund will therefore not include any delivery costs of the return.
Article 9 - Procedure for the return of the product by the Member
In order to benefit from the provisions of art. 6 "Product compliance" and the provisions of art. 8 "Right of withdrawal" the Member must return the product to Shop.legnoarredo.com within ten working days from the delivery date upon notice.
The return of the product must be made to the following address:
Antonio Russo, Via Cavour n°20, 73010 Soleto (Le)
The product must be returned:
- correctly packed in its original packaging, in perfect state of resale (not damaged, damaged or soiled) and equipped with all its possible accessories and documentation;
- without clearly showing signs of use other than those compatible with the performance of a test of the same, ie that it does not trace a prolonged use (more than a few minutes) exceeding the time necessary for a test and that it is not in one been such as not to allow its resale.
Article 10 - Payment
The payment of purchases is made on the day of the Order by credit card on the Paypal circuit (VISA, VISA ELECTRON, MasterCard, American Express, Discover, PostePay), or by bank transfer.
In case of payment by credit card, the debit on the bank account of the member will take place 24 hours after the date of execution of the Order and the Order will be considered effective only after approval of the bank payment centers.
In the event that payment is made through PayPal, the charge or rejection will be immediate.
The Member is required to register and print payment details if they wish to retain the details of their bank transaction.
Article 11 - Security
The site shop.legnoarredo.com has a system of protection among the most effective currently available. The website has not only adopted the SSL (Secure Socket Layer) encryption procedure but, at the same time, has also reinforced all the anti-interference and coding procedures to protect sensitive data related to payment methods as effectively as possible. . Shop.legnoarredo.com does not have access to confidential information concerning the means of payment. In fact, only "paypal" payment gateway has confidential information (card number and validity date) which are not accessible to third parties.
Article 12 - Delivery
12.1. Place of delivery
The products will be sent to the delivery address that the Member indicated during the Order process. Participation in the costs for the preparation and shipping of the Order include VAT. The Member will be notified of the shipment by e-mail. The products will be accompanied by a summary document indicating the contents of the package. Shop.legnoarredo.com delivers parcels throughout the European Union, for Italy, including islands, except for the towns of Livigno, Trepalle, Campione d'Italia and the Republic of San Marino.
The Member has the right to choose the place of delivery: in his residence, in the workplace, with a third person, in the place where he spends the holidays, etc. In case of absence at the time of delivery to the address indicated by the Member, a notice of passage will be deposited in the mailbox. After two steps of the courier the parcel will remain available at the carrier for five days following the date of the second notice of passage. In case of exceeding this term, the package will be returned to the supplier. The Customer Service will take care to contact the Member for a possible new shipment and, failing the Member's reply within a reasonable time, Shop.legnoarredo.com will keep the product and the Member will no longer be entitled to any refund.
12.2. Delivery time
The deadline established for the delivery is thirty days of work starting from the date of the Order, unless otherwise indicated to the Member before the definitive confirmation of the Order. In this case Shop.legnoarredo.com will indicate to the Member a different delivery time.
12.3. Delivery delay
In case of delayed delivery, the Member can contact the Customer Service of Shop.legnoarredo.com through the "Contact Us" section.
The Member has the right to cancel the Order if the delivery has not been made within thirty days of work following the delivery date indicated by Shop.legnoarredo.com, unless the delay is due to force majeure. Within ten working days following the request for cancellation of the Order forwarded by the Member, Shop.legnoarredo.com will ask the bank for the reimbursement to the Member.
12.4. Shipment delivered
Each delivery is considered executed when the product is made available to the Member by the carrier. Delivery can be verified through the control system on the Shop.legnoarredo.com website in the "Order history" section.
Without prejudice to the right of withdrawal recognized to the Member according to the previous art. 8, it will be the responsibility of the Member to verify the shipment upon arrival and to make all reservations and disputes that it considers founded as well as refuse the package if it finds that the same may have been opened or if the package shows evident signs of deterioration. These objections must be indicated on the delivery note and communicated to shop.legnoarredo.com through the "Contact us" section within the working day (24 hours) following the delivery of the Order. The Customer Service of shop.legnoarredo.com will then open an inquiry with the carrier.
12.5. Information on the methods of delivery
Lost package
When a package is ready for shipment, it is shipped via a carrier chosen by shop.legnoarredo.com. The Member is informed of the shipment of the parcel and of the shipping methods by means of an e-mail message.
The Member is informed of the shipment by means of an e-mail message indicating the products shipped and the parcel reference number, which allows to monitor the status of the shipment by accessing the site shop.legnoarredo.com in the section " My Account / Order History / Shipping Status "or at Customer Service.
The Member can also monitor the shipping status of their package on the website: www.ups.com.
If during the eight days of work following the shipment of the package, the Member receives no news of his Order, he must contact the Customer Service of shop.legnoarredo.com, which will then open an investigation with the carrier.
- If the package is found, it is sent to the Member: the delivery procedure then follows its normal course (delivery of the package or notice of passage, etc.).
- If the package is declared lost, shop.legnoarredo.com will notify the Member and proceed immediately to complete the formalities for the reimbursement of the Order (product and shipping costs).
Article 13 - Guarantees
13.1. Legal guarantee
In case of delivery of a non-conforming product (Article 6) and in case of delivery of a product affected by a hidden defect shop.legnoarredo.com undertakes to reimburse to the Member the price of the product, or, at the choice of the Member, to deliver a product equivalent to the one ordered consistent with the availability of stock. For requests of this nature, the Member must contact Customer Service through the "Contact Us" section of the Website. The foregoing does not limit the right of withdrawal provided for by the preceding art. 8.
13.2. Contractual guarantee
Certain products may be provided with a contractual guarantee which will be indicated on the product sheet at the time of sale on the Website. This warranty is clearly described in the product sheet and no Member can claim to benefit from a wider guarantee than described. If problems arise in the use of a product, the Member must keep the invoice transmitted by shop.legnoarredo.com and contact Customer Service through the "Contact Us" section of the Website.
13.3. Exclusion of guarantees
Products modified, repaired or manipulated by the Member or by any other person not authorized by the product supplier are excluded from the warranty. The warranty does not work for apparent defects not immediately disputed at the time of delivery. The warranty does not operate with respect to products or services damaged during transport or due to improper use.
Since these are handmade products made of wood, the defects deriving from normal deterioration, bad use and maintenance are excluded from this warranty.
Article 14 - Intellectual Property Rights
The content of the Shop.legnoarredo.com website (including logos, trademarks, illustrations, photographs, etc.) is protected in accordance with the Italian legislation on copyright, trademarks and other intellectual property rights . The elements presented on this Internet Site are subject to change without notice and are made available without any guarantee of any kind, explicit or tacit, and can not give rise to any right to compensation for damages. No content, coming from the website of Shop.legnoarredo.com, may be copied, reproduced, published, downloaded, resent, transmitted or distributed in any way, except in the case of a simple registration of documents on a single computer for personal use only of the person who proceeded to the copying and for non-commercial purposes. In any case the mentions of ownership must always be kept intact. Modifying these contents or using them for other purposes constitutes a violation of the property rights of shop.legnoarredo.com. In particular, it is forbidden to use this content on another Internet site or in a computerized online space. Simple links are allowed with the home page of the shop.legnoarredo.com website.
They are forbidden: - The automatic insertion links (deep linking or inline linking) that allow the Internet user to automatically visualize in a specific space the contents coming from the site of shop.legnoarredo.com; - The link-frames (framing) that allow you to make a page appear on the site of shop.legnoarredo.com in a box placed on the page of the site visited by the Internet user. In any case, links from sites contrary to good morals, violent, pornographic or pedophile content, which do not respect the dignity of the individual or intended to show or sell objects, substances and / or prohibited or illicit works are prohibited. The existence of a hypertext link coming from a third site and directed to the site of shop.legnoarredo.com does not imply in any case a collaboration between shop.legnoarredo.com and this site. Shop.legnoarredo.com does not exercise any control over third party websites and consequently does not assume any responsibility regarding the contents, products, services, information, materials, software of the sites that involve a hypertext link with the site of shop.legnoarredo.com . The site of shop.legnoarredo.com may contain links with partner sites or third-party websites. Shop.legnoarredo.com does not exercise any control over these sites and consequently assumes no responsibility for the availability of such sites, their content, advertising and products and / or services available on or from such sites. Shop.legnoarredo.com will not be in any way responsible for any direct or indirect damage that may be caused by access by the Internet user to the site of the partner and / or third parties and the use of the contents and services of this site by of the Internet user.
Article 15 - Modification of the General Conditions
Shop.legnoarredo.com reserves the right to modify these General Conditions. All new versions of the General Conditions will be previously highlighted on the Website under the "General Conditions" section and will be applicable to new Orders. Members who do not wish the contractual relations relating to new Orders to be regulated by the new version of the General Conditions must inform shop.legnoarredo.com and, from the date on which the new version of the General Conditions will come into force, they shall cease to use the Services of shop.legnoarredo.com.
Article 16 - Confidentiality and Personal Data
The data relating to the Member will be collected and stored at shop.legnoarredo.com, in order to comply with the requirements of the law and with what is necessary for the execution of the Services.
The data will be processed in compliance with Legislative Decree n.196 / 03 and subsequent amendments, as well as according to the privacy policy reported on the site shop.legnoarredo.com, which the Member declares from now on to know and accept.
Article 17 - Miscellaneous
17.1. Should any provision of these General Conditions be considered null or void, these General Conditions will remain valid and productive of effects in the remaining part.
17.2. The information exchanged via the Internet Site is authentic between the Parties. The elements such as the moment of receipt or data transmission or the quality of the data received will be given priority according to what is shown in the computerized system of shop.legnoarredo.com, without prejudice to the Member's right to offer proof to the contrary. The effectiveness of the test provided by the information system of shop.legnoarredo.com is equal according to what is shown in the computer system of shop.legnoarredo.com, without prejudice to the Member's right to offer proof to the contrary. The effectiveness of the test provided by the information system of shop.legnoarredo.com is equal to that recognized to a document written and signed in original.
Article 18 - Applicable law and jurisdiction
These General Conditions are written in Italian, are governed by Italian law and therefore will be interpreted and performed in accordance with it. The relationship between the sales portal of Antonio Russo and the Member is regulated by Italian law.
In the event of a dispute, the Member must first of all contact shop.legnoarredo.com in order to seek a friendly resolution. Failing this, the Court of the Member's place of residence will have exclusive jurisdiction to settle the dispute.